RETURNS & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Leo Marie.
- If your package arrives and the contents are damaged (can not function as intended) contact us at leomarie.crafts@gmail.com with your order number and proof of damaged goods within 3 days of package arrival. Once received, we will send a replacement product or issue a refund depending on your preference. Please note that all returned items must be in their original condition and packaging.
- If your package arrives and the contents are damaged (can still function as intended) contact us at leomarie.crafts@gmail.com with your order number and proof of damaged goods within 3 days of package arrival. Once received, we will send a 50% (partial) refund or 25% discount on your next order depending on your preference.
- Exchanges are not permitted if you are displeased with the fragrance. Please note that all returned items must be in their original condition and packaging.
No Exceptions.